VAT refund – import from China and distribution in Europe

Question

We are a UK Vat registered company. Our container from China already arrived in Rotterdam but customs are not cleared yet.

We will need to make a payment for an invoice on account of our fulfilment company in Rotterdam. The price on the invoice will include VAT of our products.

Are we able to receive VAT refund after payment for that invoice? Should we claim for refund to HMRC or local institutions in Europe?

We sell our goods directly from China to our European customers. Some of our customers are Vat registered, some aren’t.

Please, kindly advice on the above as I want to be prepared, for your information these goods are electric bikes with the lithium battery.

This question is awaiting an answer
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