Question
I am looking to set up a small business selling food online overseas. The items of food are personally shopped for each customer. Is there anyone that knows if a customer wants to cancel the order what are my rights for a personally shopped (non perishable) food order?
Many Thanks
Answer
Hi Malti
Thank you for your question.
You may wish to take a look at our recent international e-commerce webinar series, each of the webinars have touched on managing international consumer returns and distance selling regulations:
http://opentoexport.com/info/international-ecommerce/
Kind regards
Gemma