Selling Food Online – My Rights

Question

I am looking to set up a small business selling food online overseas. The items of food are personally shopped for each customer. Is there anyone that knows if a customer wants to cancel the order what are my rights for a personally shopped (non perishable) food order?

Many Thanks

Answer

Hi Malti

Thank you for your question.

You may wish to take a look at our recent international e-commerce webinar series, each of the webinars have touched on managing international consumer returns and distance selling regulations:

http://opentoexport.com/info/international-ecommerce/

Kind regards
Gemma

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