We are an export company and mainly deal with companies based in the Middle East. Occasionally, they will contact us via WhatsApp. Do we have to do anything with regards to GDPR with them?
- GDPR is really aimed at putting a lot more control in the hands of everyday people when it comes to personal data.
- They should know: what is being collected, how it is being processed, who it is being sent to, how long it is being stored and used for – amongst a host of other things.
- When it comes to communicating with partners overseas via WhatsApp – if this something that is broadly enabled between you both as part of a contract (“legitimate interests”) this should not pose a major issue.
- It would however, if these exchanges include personal data pertaining to EU and UK citizens – e.g. personally identifiable information pertaining to clients or other contacts.
- These should be broadly reserved for official channels where it is easier to trace and handle this information appropriately (e.g. so it can be collected, paused, deleted as appropriate).
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