We have recently won a contract to supply a service in Doha, Qatar and are experiencing great difficulty in gaining clearance for one of our chemicals (Isopropyl Alcohol – Dangerous Good).
Our shipment is currently on hold in Dubai and is becoming urgent.
Numerous emails to the relevant Qatari department have been read and unanswered.
Any help/advice on this would be hugely appreciated.
Good Morning David
Sounds like a paperwork issue to me. We export weekly both full and part loads to Doha and I have a good agent down there. f you can email me the details with coy docs I will ask my agents to see what the problem is and if they can resolve for you.
Business Development Manager
STI Global Logistics Ltd
Unit 1 Lords Court
Basildon Essex SS13 1SS
Tel: +44 (0)1268 289653
Mobile: +44 (0)7554 117585
Fax: +44 (0)1268 289649
Have you seen this document?
It seems to give good guidelines and has a specific mention for dangerous goods.
If you haven’t already, you can apply for the Certificate of Origin mentioned in the text at www.e-zcert.com via your local Chamber of Commerce. You can also obtain the relevant export invoice using the same login details at www.4-exim.com by creating an e-z Consign account.
For someone to assist you locally in Doha perhaps consider contacting the Qatar Chamber of Commerce for advise at http://qatarchamber.com/site/
Did you use a freight forwarder to move the goods? What advise have then been able to offer?
Hope the situation gets resolved and please keep us posted.
Good Morning David,
As mentioned above it does sound like a document issue, Certain chemicals require detailed Certs of Analysis, most Arab countries require Certified / legalised Arab British Cert of Origin and Invoice for the consignment. There is also a Standards programme in place for Qatar for certain products, with goods having a pre-shipment inspection and a certificate of conformance issued for the consignment. With regards to your emails being unanswered, have you tried to contact the consignee directly and see if they can update you to what the actual problem is, as I assume they are chasing the Dubai agent from their side as they need the goods urgently.
Trust of assistance