1. Getting it right
It may seem obvious, but training your staff to deliver your products or services right first time, every time, will lower your costs and improve the experience you deliver to your customers.
2. Employee satisfaction and retention
When bonuses and pay rises are being squeezed, training becomes a personal investment that you can make in your employees’ future. It has been shown time and time again that employee satisfaction directly relates to customer satisfaction and therefore also to your sales. Today’s young workers want more than a paycheque. They look for employment that allows them to learn new skills. You are more likely to attract and keep good employees if you can offer development opportunities.
3. Managing effectively
Investing in your managers’ development and training will give them the confidence and skills they need to manage your employees through the challenge of opening up new markets. Effective management also helps you to retain your company’s best talent.
4. Less need for supervision
How many times have your managers said that they can’t do something because they are still “minding” an employee? Free up managers time and effort and empower employees to do the work themselves.
5. Knowledge transfer
Training is essential for knowledge transfer. It’s very important to share knowledge among your staff. If only one person has special skills or knowledge, you’ll have a tough time if they suddenly leave the company. Spread knowledge around — it’s like diversifying your investments.
Although the current economic climate is tough, the emerging global economies are still expanding and the most successful companies are already re-focusing their efforts on these markets. Retaining and enhancing skills will allow you to take advantage of these new opportunities now and to be in an even stronger competitive position when the upturn comes.
7. Keeping up to date
Training ensures that your knowledge stays relevant and up to date. You are more aware of the changing trends and directions in your profession. The pace of change is probably faster than it’s ever been – if you stand still you will get left behind, as the currency of your knowledge and skills becomes out-dated.
8. Enhancing your company image
PR is increasingly important in the corporate world. Having employees who have gained an accredited qualification can be prestigious in terms of promoting the company and ensuring that people would like to work for, and with the organisation.
9. Flexibility and Efficiency
Training adds flexibility and efficiency. You can cross-train employees to be capable in more than one aspect of the business. This will help keep them interested and can help you when setting schedules or filling in for absences. Cross-training also fosters team spirit, as employees appreciate the challenges faced by co-workers.
10. Looking after yourself
Finally, choosing a great export training partner can really help you to come up with new ideas, find ways to lower costs whilst increasing ROI, and drive sustainable improvement in your business. At the Institute of Export one of our key objectives is to help our members and their companies achieve their export and international trade goals. If you do well, we do well.
How the IOE can help
At the Institute of Export we can help you meet all of your export and international trade training requirements. As the only professional body in the UK offering accredited training courses in export, import and international trade, we offer courses to suit whatever level of knowledge you require, whether you are completely new to international trade or just wish to update your knowledge and skills with the latest information.
- 1.Our import and export short courses cover every conceivable area of international trade from an essential introduction through to international marketing, online trading and financial and legal issues.
- 2. For those who want a more comprehensive knowledge of international trade, our Professional Qualifications are too good to miss. These will ensure that either you or your employees have all the skills needed to succeed in the world of international trade. The foremost amongst these is our Foundation Degree, a 2 year course designed to fit around a full-time career. This qualification will advance and prove your knowledge in the fields of logistics, finance, management and marketing (to name just a few) all from an international perspective.
- 3. Finally, The IOE Continuing Professional Development (CPD) programme supports its mission “to enhance the international performance of the United Kingdom by setting and raising professional standards in International Trade Management practice” by allowing our members to maintain and develop their knowledge, skills and competence, systematically throughout their career within international trade. In addition to recognising the development of a member’s technical knowledge, the IOE CPD programme takes into account the enhancement of the practical skills, which are required to operate effectively and professionally within the International trade arena.