We would like to post health and beauty products directly to customers all over the world what customs documents/proccedures do we need to include

Question posted by sandra wiggins, on behalf of LSW partnership in HG1

We currently do not post our health and beauty soap and beauty products anywhere but the UK. However we have been asked by direct customers if we can do this what are the restrictions if any?

many thanks

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Hi Sandra
As far I am aware if you are sending large commercial consignments to an non EU destinations you may require a Certificate of Origin to prove the origin of the goods. If you sending to Middle East destnations you may require an Arab certificate which may need to legalised as well at the London embassies, You may also need a Certficate of Conformity for certain destinations outside the EU to prove that the goods meet the local standards.
If however you are sending only to EU destinations a Certificate of Origin will not be required

If you require any assistance please drop me a line

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HMRC Advisor, on behalf of HM Revenue & Customs in G67.

Information on the Customs requirements for exporting is given in HMRC Public Notice 275. All notices can be found on our website www.hmrc.gov.uk under Quick Links > Library > Official Statistics – Publications – Notices, Info Sheets & Other Reference Materials > Import, Export & International Trade. The Public Notices are in numerical order.

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Marie Gow, on behalf of UK Trade & Investment Switzerland in Geneva, Switzerland.

Dear Sandra,

I am replying for Switzerland.
Are you sending your products to end-users directly or to a distributor?
If your products are sold in Switzerland and If they claim to have an health benefit, you might need to have them approved by the Swis therapeutic products agency, Swissmedic. www.swissmedic.org

Kind regards
Marie Gow

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Panita Ball, on behalf of UK Trade & Investment Belgium in Belgium.

There is no problem for deliveries to be made directly to individual customers of your product(s), provided you sell on-line.

Manufactured goods originating in EU member countries are admitted free of duty when delivered to Belgium. These goods have ‘Community’ status, meaning that they are able to circulate freely within the whole European Community. So there are fewer trade restrictions and no customs papers are necessary.

If you are interested in selling to retailers, you will have to taken on either an agent or an importer/distributor who will represent you on the market. Selling direct to small retailers is extremely time consuming on the other hand if you are interested in selling to supermarkets, this can be done direct. You should be aware that some supermarkets wil ask for exclusivity for their shops only. As is the case in the UK you will be expected to pay listing fees.

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