Question posted by Julie Adams, for Trilogy Communications Ltd in SP10
21 August 2012

Does anybody know if charges for on-site engineering support and training are subject to import duty when they are declared on a commercial invoice along with physical goods?

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Hi Julie

I was hoping someone else would have responded by now, but as they haven't and we like helping UK exporters...

Does your question relate to duties applied in Doha, the city, or the Doha Word Trade Agreement discussions? If it is the latter and your question related to import duties in the USA (where our company helps UK SMEs), please get back to me and we will do our best to assist.

Best of luck

Roger

rogerf@exportaction.com
www.exportaction.com

21 August 2012 Response given by Roger Frampton,
on behalf of ExportAction in Clearwater, Florida, USA.

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Dear Julie,

Thank you for your question.

We are in the process of finding one of our commercial colleagues in the British Embassy in Doha to give you a detailed answer and to offer you some help in doing business in Qatar. Due to the facts that it is now the weekend in Qatar and that we have a Bank Holiday on Monday, it looks like Tuesday 28th August will be the earliest that they be able to respond. Apologies for the delay.

In the meantime, I hope that this website might be of use, http://www.companiesinqatar.com/business-guide/importing.html

Kind Regards,

Jennie Rich

23 August 2012 Response given by Jennie Rich,
on behalf of UK Trade & Investment in SW1H.

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Hello Julie,

My understanding is that duty is payable on all goods and services. It is essential that any company intending to do business in Qatar seek legal advice and take a good look at whole picture in terms of tax and legal implications. I have provided a link which will take you to the British Embassy Doha (Qatar) website. From here you will be able to see an up to date list of practicing lawyers in Qatar.

http://ukinqatar.fco.gov.uk/en/help-for-british-nationals/when-things-go-wrong/if-you-need-lawyer

Kind Regards

Sarah Womack

4 September 2012 Response given by Sarah Womack,
on behalf of UKTI Qatar in Qatar.

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Julie

Generally speaking, Customs Duties are only due on anything physically imported. That could be the spares that the engineers have to bring with them (Which ARE dutiable) but not the charges for their time and expertise. In order to Zero that element of it, I am sure it would be legitimate to bill the support element of the transaction on a seperate invoice to the physical goods and not to send that invoice with the shipment. However, the only definitive way to find out if Doha customs would consider it a Dutiable item is to ask your customer to approach Doha Customs for a ruling? I would be surprised if that element should be included on the shipping invoice. Normally, if an engineer goes abroad, the bill for his services would never be tied to the goods shipped that he may use during the course of his site support. Hope this helps. Steve

4 December 2012 Response given by Steve Norfolk,
on behalf of Freightair Ltd in LS18.

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