exporting liquids( like moisturisers) out of Ireland to worldwide

Question posted by Katleen Katleen, on behalf of Katleen in Galway,Ireland

Hi all,

Just a quick question.

I run a small Ebay Shop, and have found that An Post will not accept my parcels, if they contain liquids going outside of Ireland.

My inlaws live in Northern Ireland, and it's not a problem to send them via Northern Ireland, using Royal Mail.
The inlaws are quite old, and don't want to bother them, so was wondering if there is service up North that you can bulk ship to and they then dispatch to wherever it is going, via Royal Mail.

If anyone knows, I'd love to hear.

Thanks!
Katleen

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Gemma Price, on behalf of @GemmaPriceUK in W13.

Hi

Some liquids are prohibited from postage via Royal Mail or other domestic mail services:

http://www.royalmail.com/business/help-and-support/tell-me-about-restricted-goods

You may wish to use a courier such as DHL which will happily deliver the goods for you:

http://www.dhl.com/en/express/shipping/shipping_advice/packaging_advice.html#liquids_powders

I hope this helps.

Kind regards

Gemma Price
@ExportExpertUK
info@export-expert.co.uk
www.export-expert.co.uk

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Katleen Katleen, on behalf of Katleen in Galway,Ireland.

Hi Gemma,

Thanks for getting back to me.
Luckilly creams like moisturisers, are not in the restricted list, so they can be shipped worldwide with Royal Mail.
As I am based in Southern Ireland, I have no direct access to Royal Mail, and was looking for a company/individual that would simply receive my ( probably large parcel that contains a few prelabled small packets) to post them for me by Royal Mail, as using a courrier would drive up the posting price so high, it's not worthwhile.

If there were a company in the North that would do this( for a small fee) I would like to find out!

I really appreciate your answer!
Thanks,
Katleen

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Antony Stanbridge, on behalf of Livingston Ltd in TW11.

Hi, If you do a search on "pick and pack"...and possibly add "Northern Ireland", I'm pretty sure you'll find a company that could do what you want...a number of e-commerce people use them (e-bay sellers etc)...ie they accept a pallet of your goods and then break them down and distrubte them to your customers using post/various services.

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Katleen Katleen, on behalf of Katleen in Galway,Ireland.

Hi Anthony,

Thanks for your reply, I have done some more research, and it seems I may need some kind of a clearance first from the http://www.mhra.gov.uk/ as if you haven't got clearance, no agent in between will touch it, so awaiting their feedback.
In the past I sent out Nivea products, but as that is an established brand there would be no issues.
Thanks for all your your answers, they have helped me a lot!
Thanks!
Katleen

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Depending on the contents of the moisturisers, one needs to fill out a Hazardous Class Form with a breakdown of what is being sent, then if you wish to ship in bulk this can then be done through a shipping courier rather than a shipping company, the ones that deal for outside Ireland are: DHL, FedEx, and TNT. Royal Mail cannot do this in bulk outside Ireland due to any of the content catching alight as some of the content in moisturisers is flammable. Although, this rarely high risk, that is a policy that they stipulate that they carry certain liquid goods outside certain areas. One could ask Michael F. Ewings Shipping in County Antrim on
028 9024 2242 but I am sure he will advise you to use DHL, FedEx or TNT as they are the couriers for pharmaceutical goods.
The best thing to do is to look up on the internet for the Hazardous Goods Form fill this in and see what they recommend.

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If you know the EN Number on your moisturisers, then one could find out the restrictions depending on whether you send them per litre or per pallet, then you could contact City Air Express in Belfast who do an integrated service and they can best advise you further. Their telephone number is 02890781878. They will then let you know whether the EN number has nay restrictions and whether you need to fill out a HC Form. I will try and look up the EN Numbers for you and get back to you soon.

Rosa

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What type of moisturiser are you sending? my reason for asking is that one can obtain from Boots a Product Data Sheet that you could give to Royal Mail so if you could let me have the name or type of moisturiser you are sending then I could look it up for you or you could contact Boots on 1890200008 also, I have a contact in Dublin his name is David Trimble his number in Dublin is 353 1 842 5530 his out of hours number is 0035872507010/00353868582172 or e-mail sales.du@cityairexpress.com.

The Product Data Sheet will have all the necessary information and will tell you if Royal Mail can send these products out without a Hazardous Form or what you need to do to move forward with this.

Rosa

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Sending any liquid or semi liquid products one needs a Material Safety Data Sheet of which there is a downloadable template. Also the other thing to do is to find out the name of the manufacturers of the products and ask them your original question or call 0035316447200 which is a local Chamber of Commerce who should be able to advise you on a local dealer who deals with those sort of products and could probably do the paperwork for you. I realise or this is complicated but some moisturizers have certain chemicals that are classed as Allergen Chemicals which in certain circumstances can be flammable. Therefore, I suggest that you download and print out a Material Safety Data Sheet Template, and also look up the type of packaging that is used for these products as this could a concern for Royal Mail.
I hope this is useful. If you have any other problems come back and I will see what I can do.

Rosa

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Hi Katleen,
I've recently come across an organisation which might be of interest to you in this regard or further down the line if you are expanding your sales volumes internationally. http://exportcoop.ie/ The Irish Export Cooperative. Their stated aim is to reduce the cost of exporting from Ireland for small and micro-enterprises. The contact number on their website is a mobile +353872700369 it might be worth a conversation,
Regards
Rebecca

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